Multi-agent AI · secure · auditable · production-ready

Agents that get work done.

We build production-grade, multi-agent AI platforms that automate your hardest operational workflows end-to-end — from a customer message or an ERP signal all the way to a resolved ticket or an executed purchase order.

See our work Talk to us
  • 80%+Tier-1 tickets auto-resolved
  • <3smedian response time
  • 13+microservices, one platform
Built for real businesses • Secure by design • Every decision recorded & explainable • Scales reliably under load
Who we are

We put AI to work on the jobs that slow businesses down.

At Altitude AI, we tackle the complicated, multi-step processes that usually take whole teams of people to handle. We build AI agents that don't just chat — they get the work done from start to finish.

A customer question becomes a resolved ticket. A supply request becomes a completed purchase order. Our AI handles the back-and-forth in between, and brings in a human whenever a decision needs one.

What makes our platforms different is that they're built for real businesses, not just demos. Every action is secure, every decision is recorded and easy to explain, each customer's data stays private, and the whole system keeps running reliably as the workload grows.

  • Closes the loop

    Agents complete whole workflows end-to-end, escalating to a human only when a decision truly needs one.

  • Secure & private

    OAuth2/OIDC auth, fine-grained access control, PII guardrails, and per-tenant data isolation.

  • Auditable by design

    Every AI decision is persisted with inputs, reasoning, model, token usage and cost — easy to review and trust.

  • Production-ready

    Cloud-native on Kubernetes with full observability, autoscaling, and end-to-end test coverage.

Project examples

Two flagship platforms that show our engineering depth.

Each project includes slide decks (overview & architecture) and a recorded product demo.

Customer Service Automation

CSagents — AI Customer Service Automation

A multi-agent platform that resolves 80%+ of Tier-1 e-commerce support tickets with sub-3-second median response times. A LangGraph state machine coordinates seven specialized agents — Order, Returns, Knowledge, Account, Fraud & Risk, and Escalation — with stateful checkpointing and human-in-the-loop approval on high-value actions.

  • Orchestrated agent workforce with conditional routing & checkpointing
  • Human-in-the-loop approval that pauses & resumes mid-turn
  • Grounded RAG over catalogs & policies (LlamaIndex + Qdrant, Cohere rerank)
  • Enterprise security: Keycloak OAuth2/OIDC, OPA RBAC, PII redaction, audit pipeline
  • Trustworthy AI: Langfuse observability + LLM-as-judge quality scoring
▶ Watch demo
Aviation Procurement

AirProcurement — AI Aviation Procurement Platform

A B2B platform that automates aircraft parts sourcing for airlines and MRO organizations — from ERP demand signal to one-click purchase order. 13+ containerized services are orchestrated by Temporal durable workflows over a Kafka event bus, with six sourcing-intelligence agents ranking explainable, confidence-scored "best-buy" options.

  • Event-driven microservices: Temporal workflows over a Kafka event bus
  • Six-agent sourcing intelligence with explainable, confidence-scored rationale
  • Vision-language understanding of supplier quotes (APIs, EDI, PDFs/scans)
  • Deep ERP integration: Trax, AMOS, Ramco, Aeroxchange, EDI, SMTP/IMAP
  • Secure multi-tenancy with Postgres row-level security + CI isolation tests
▶ Watch demo
How we build it

A modern AI stack on production-grade foundations.

Models stay swappable behind a gateway, so the platform improves as AI does — without re-engineering.

Orchestrated agents

LangGraph state machines & LiteLLM gateways coordinate specialized agents with stateful checkpointing and human-in-the-loop control.

Grounded in your data

Retrieval with LlamaIndex + Qdrant hybrid search and vision-language document understanding keep answers accurate and sourced.

Durable workflows

Temporal workflows over an event-driven microservices architecture (Kafka, FastAPI) keep long-running processes reliable.

Cloud-native & GitOps

Kubernetes via Helm + ArgoCD, KEDA/HPA autoscaling, and a Linkerd mTLS service mesh — the same images from laptop to cluster.

Full-stack observability

Prometheus, Grafana, Loki, Jaeger and Langfuse track every service, agent and model — including per-decision cost & latency.

Quality gates

Strict typing (mypy), automated lint/format, secret & container scanning (Trivy, Falco), and extensive pytest + Playwright suites.

Get in touch

Let's put agents to work on your hardest workflow.

Tell us about the process you'd like to automate. We'll get back to you to explore whether a multi-agent platform is the right fit.

  • Faster cycle times & lower operational cost
  • Decisions that are explainable and auditable
  • Secure, reliable operation at scale

Prefer email? hello@altitude-ai.space